Internal IT solutions can be expensive for many organisations with the requirement for significant IT capital expenditure which can include: PC’s, Laptops, servers and backup hardware, application software, security products, implementation services, consultancy services and of course the unknown and ongoing revenue costs associated with support.
Here at ActiveOffice, we are so absolutely sure concerning the quality of design and delivery of every aspect of our service, that we literally put our money where our mouth is and offer all of our customers a no quibble 100% service level money back guarantee for any service disruption. For more information read here.
ActiveOffice operates an enterprise class a UK customer service desk giving personalised application service support for all aspects of our operational customer relationships, from simply licensing new users onto the service, through to helping customers solve in-depth application issues. Our engineers are all Microsoft certified and trained, equipping them with the knowledge and skills to be able to assist you with all your application service queries no matter how small. For more information read here.
ActiveOffice have designed and deployed a Service Provider grade platform, in strict accordance with the requirements of Microsoft Hosted Messaging & Collaboration Architecture (Guidance requirements HMC 4.5).
ActiveOffice provide unprecedented levels of industry leading backup security for all of our customer’s data. ActiveOffice back up all customers data every 15 minutes, which means that we can allows multiple ‘point in time’ recovery options per day, should for whatever reason a customer wish to role back to an earlier data position. For more information read here.
ActiveOffice’s Customer Control Panel is a simple way for our customers to administer their account from anywhere in the world, through an extremely intuitive and friendly web interface. Our Customer Control Panel makes creating mailboxes, public folders, administering applications and apportioning storage both quick and effortlessly simple. For more information read here.
ActiveOffice has partnered with The Bunker Secure Hosting, the UK leader in ultra secure data centre hosting. Our primary data centre in Kent is an ex Ministry of Defence (MoD) command and control centre, built 30 metres below ground by the UK government to protect people and technology from nuclear attacks.
ActiveOffice is proud to support all of our customers as a Microsoft Certified Gold Partner, with specialisation in the following technologies sectors:
To ensure that your migration to our application services is as seamless as possible, we offer a unique user-by-user migration services. Irrespective if your company has 3 or 3000 users, our customer migration engineers will ensure that each individual user is migrated to our services on an individual basis, with little or no disruption to any of their day-to-day routine.
All ActiveOffice services include the relevant Microsoft software, fully licensed and with upgrades included within the price. This is a significant benefit over perpetual licensing for customers where software effectively becomes obsolete approximately 3 years from purchase.