Case Studies

Creative Uncle

creativeuncle.co.uk

As a successful small business owner, Mark Deeprose spent a large proportion of his working day out of the office seeing potential clients with no access to his e-mail or his calendar. Mark was looking for a solution so he could receive and reply to e-mails on his iPhone handset whilst his colleagues could update his calendar in real time with appointments with potential clients.

ActiveMail has provided great partnership and support for our business. I wanted to concentrate on growing my company, rather than worrying about IT which is not my area of expertise.

Mark Deeprose, Creative Director

Fontsmith

www.fontsmith.com

Fontsmith, a leading London based type design studio, found that their e-mail was slowly being crippled by increasing levels of SPAM every day. Without the in-house knowledge to select the correct SPAM solution for their business, they chose Active Mail to deliver a market leading anti-SPAM solution as well as 24/7 UK based support for all of their staff.

“Spam problems were making email virtually unusable for us. Since migrating to ActiveMail our email inboxes are now junk free and we know support is close at hand if needed.”

Jason Smith, Creative Director

Avondale

www.avondale.co.uk

After experiencing significant growth in the number of their employees, their Small Business Server started to struggle with its Exchange functionality due to the increasing number of users. With limited in house IT knowledge, Avondale needed to find an Exchange solution that would not consume internal staff’s valuable time to implement whilst also delivering a market leading anti SPAM and anti-virus solution that had become an increasing problem over the months.

ActiveMail delivered exactly what we were looking for, a reliable Exchange platform with experts at the end of the phone. The migration engineers guided us through the entire process from start to finish, and we were migrated within 48hrs!

Kevin Uphill, Director

Scott Hughes Design

www.scotthughesdesign.com

Scott Hughes Design legacy e-mail system was provided by an US based Hosted Exchange provider. After experiencing months of frequent downtime, poor technical support, restrictive attachment sizes and a generally slow performance, they decided to look elsewhere. Initially sceptical of a Hosted environment due to their experience, after a trial period Scott Hughes Design was delighted with the ActiveMail service.

“Just a quick note to thank you personally for the excellent service you have given us. Your initial help as well as setting up a free trial period was excellent. This enabled us to trial your product – which we found to be 100% better than our previous service. We have been delighted we made the change, and delighted with the service from your company. We would happily act as referees for you on any future potential clients you may have.”

Ian Scott BSc, BE, CEng, F.I.Struct.E, Director

SalesAssessment.com

SalesAssessment.com researches, develops, owns and publishes the Fit-4 range of role specific, world-class sales assessments. As a world wide organisation operating out of the UK, US, China, France and Germany a Hosted Exchange solution made perfect sense for their geographically dispersed work force. After trying two different Hosted Exchange solutions they found that the support was very poor and simply didn’t understand that the customers need help! It was third time lucky for Sales Assessment as they migrated to Active Office and have never looked back.

Having been an ActiveOffice customer for over 1 year, I would like to say a big thank you for your excellent offering - in particular your superb Service Desk. I run my business through a rapidly growing team of licensees who operate under our brand and use our email domain. This results in the Service Desk getting all kinds of calls for help from these remote members of my team.

Andrew Dugdale, Director

Maxaim Consultancy Limited

Maxaim Consultancy is a business consultancy with a difference, founded by Matt Peters, former Finance Director of Daisy Communications (winner of the inaugural Bank of Scotland Entrepreneur Challenge). Maxaim Consultancy were looking for an Exchange 2007 solution combined with the powerful collaborative features of Share Point, all simplified into fixed cost per user per month. As the former FD of Daisy Communications, Matt Peters knows the high level of service required from a business to its customers.

I just wanted to pass on our praise to you and your team who made the migration process extremely straightforward. I have been very impressed with the Active Office experience so far and look forward to a long relationship.

Matt Peters, Managing Director

KT8 Marketing Ltd

KT8 marketing is e-marketing and design company and is typical of a modern day company, e-mail is at the very core of their business. As a early adopter of Hosted Exchange technology, Paul O’ Brian has tried every major e-mail provider out there and has never been truly satisfied, until he migrated to the Active Mail platform.

I have only been a client for a few weeks but so far I am very impressed, firstly I got responses to my pre order email questions over the weekend, I signed up on the Monday and have never looked back, the few times I have had to contact your support team have been a pleasure, polite, helpful and above all the issue was sorted quickly and efficiently, I have tried many email providers over the years but have never found one where I can relax knowing my core business tool (e-mail) is going to be working all the time.

Paul O'Brien, Director